Technical Notes and Manuals

Use of Technology in Tax Administrations 1: Developing an Information Technology Strategic Plan (ITSP)

By Margaret Cotton, Gregory Dark

March 14, 2017

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Margaret Cotton, and Gregory Dark. Use of Technology in Tax Administrations 1: Developing an Information Technology Strategic Plan (ITSP), (USA: International Monetary Fund, 2017) accessed November 8, 2024

Disclaimer: This Technical Guidance Note should not be reported as representing the views of the IMF. The views expressed in this Note are those of the author(s) and do not necessarily represent the views of the IMF, its Executive Board, or IMF management.

Summary

This technical note is the first of three addressing information technology (IT) themes and issues relevant to tax administrations. This note focuses on the use of technology in tax administrations and how to develop an information technology strategic plan (ITSP). It is intended for tax administrations that are largely manual or have outdated legacy IT systems. The second note addresses how to select an IT system for core tax administrations functions. And the third note covers implementation of a commercial-off-the-shelf (COTS) system. These technical notes are primarily for use by tax administrations that have no technology to manage their core tax processes, or their technology is limited and outdated. These notes focus on core tax functions and do not address other business systems (e.g., payroll, finance, document, and asset management systems).

Subject: Administration in revenue administration, Strategic planning for revenue administration, Tax administration core functions, Technology

Keywords: Administration, IT strategy, Legacy information technology, Tax administration, TNM

Publication Details

  • Pages:

    19

  • Volume:

    ---

  • DOI:

    ---

  • Issue:

    ---

  • Series:

    Technical Notes and Manuals No. 2017/001

  • Stock No:

    TNMEA2017001

  • ISBN:

    9781475583601

  • ISSN:

    2075-8669

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