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Crandall, William Joseph:
2010
Title: Revenue Administration: Performance Measurement in Tax Administration
Series: Technical Notes and Manuals No. 2010/011
Date: July 29, 2010
Subject: Key performance indicators in revenue administration Operational planning for revenue administration Public financial management (PFM) Revenue administration Strategic planning for revenue administration Tax administration core functions Tax audits
Title: Revenue Administration: Autonomy in Tax Administration and the Revenue Authority Model
Series: Technical Notes and Manuals No. 2010/012
Date: June 18, 2010
Subject: Human capital Labor Revenue administration Revenue laws Semi-autonomous revenue bodies Tax administration core functions
Title: Revenue Administration: A Toolkit for Implementing a Revenue Authority
Series: Technical Notes and Manuals No. 2010/008
Date: May 20, 2010
Subject: Customs administration core functions Institutional arrangements for revenue administration Public employment Revenue administration Semi-autonomous revenue bodies Tax administration core functions
2006
Title: Revenue Authorities: Issues and Problems in Evaluating their Success
Series: Working Paper No. 2006/240
Date: October 1, 2006
Subject: Customs administration core functions Human capital Human resources in revenue administration Labor Revenue administration Tax administration core functions
2005
Title: Revenue Administration Reform in Middle Eastern Countries, 1994-2004
Series: Working Paper No. 2005/203
Date: October 1, 2005
Subject: Customs administration core functions Income and capital gains taxes Revenue administration Tax administration core functions Taxes Value-added tax