Technical Notes and Manuals

Understanding Artificial Intelligence in Tax and Customs Administration

By Joshua Aslett, Stuart Hamilton, Ignacio Gonzalez, David Hadwick, Michael A Hardy

November 21, 2024

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Joshua Aslett, Stuart Hamilton, Ignacio Gonzalez, David Hadwick, and Michael A Hardy. "Understanding Artificial Intelligence in Tax and Customs Administration", Technical Notes and Manuals 2024, 006 (2024), accessed December 22, 2024, https://doi.org/10.5089/9798400290435.005

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Disclaimer: This Technical Guidance Note should not be reported as representing the views of the IMF. The views expressed in this Note are those of the author(s) and do not necessarily represent the views of the IMF, its Executive Board, or IMF management.

Summary

This technical note provides an overview of current thinking on artificial intelligence (AI) in tax and customs administration. Written primarily for senior officials, the intent of the note is to provide an awareness of AI that can help inform decision making and planning. The note opens with an exploration of historic and ongoing AI developments. It then provides an overview of legal and ethical concerns, AI use cases, guidance on how to promote AI's responsible use, and logic for introducing AI use cases into an operational setting. The note closes by presenting a selection of questions being debated by experts. In its annexes, the note includes (1) an example of an AI policy; (2) references to help develop AI strategy; and (3) methodology to risk assess AI use cases.

Subject: Customs administration core functions, Revenue administration, Tax administration core functions, Technology, Training and development in revenue administration

Keywords: AI Policy, AI regulation, AI strategy, Artificial intelligence, Customs administration, Customs administration core functions, Europe, Generative artificial intelligence, Global, Risk assessment, Strategy and planning, Tax administration, Tax administration core functions, Training and development in revenue administration, Understanding AI, Use case

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