Manuals & Guides

VITARA Reference Guide: Human Resource Management

September 17, 2024

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Inter-American Center of Tax Administrations, International Monetary Fund, Intra-European Organisation of Tax Administrations, and Organisation for Economic Co-operation and Development. VITARA Reference Guide: Human Resource Management, (USA: International Monetary Fund, 2024) accessed September 17, 2024, https://doi.org/10.5089/9798400275449.069

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Summary

This guide is part of a series of Virtual Training to Advance Revenue Administration (VITARA) reference guides that has been developed based on the contents of the VITARA online modules. This reference guide deals with Human Resource Management (HRM) issues, HRM strategy, and, more generally, human capital in a tax administration. It introduces modern HRM practices for senior leaders of a tax administration including how HRM should be organized within a tax administration, the design of a career path, and adequate remuneration structure for tax administration officials. The guide identifies key areas of effective HRM and some of the supporting principles. It also defines what the function of learning and development is and why it is important for tax administrations. Hot topics such as workforce analysis, culture, values, ethics, HR analytics, training, and knowledge management are also covered.

Subject: Asset and liability management, Economic and financial statistics, Expenditure, Health, Human capital, Labor, Labor force, Public investment spending, Revenue administration, Tax administration core functions

Keywords: Appendix 5, Culture, Employees, Example of step, HR, HRM function, HRM strategy, Human capital, Human Resource Management, Labor force, Public investment spending, Revenue administration, Salary, Sample Performance Improvement Plan, Tax, Tax administration, Tax administration core functions, Training, Workforce

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