Training Program

Executives and senior managers in tax administrations responsible for compliance risk management; HQ managers and staff dealing with compliance risk management.

Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.

This course provides fundamental knowledge on the concepts related to compliance risk management (CRM), and its elements in a tax administration. In addition, the course explains how CRM helps tax administrations achieve their core function of managing and improving taxpayer compliance. Among others, the course covers the organizational, governance and management arrangements needed for effective CRM, the importance and use of data for CRM purposes as well as the various processes and methods tax administrations employ to maximize taxpayer compliance. 

This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).